Purchasing Policies
Shipping
BraLisa offers free, standard shipping with every domestic order via the US postal service. If you
would like to expedite your order, there is an additional $30.00 charge. BraLisa orders ship
within 1-5 business days from our warehouse in Santa Cruz, CA. Currently, we only ship to US
addresses. For international orders, please email us at info@bralisa.com for pricing.
Returns and Exchanges
Due to the intimate nature of our business, we do not accept returns or exchanges. But, if you have a concern with the BraLisa you received, please do not hesitate to email us at info@bralisa.com or call 831-704-7901.
Refunds
At BraLisa, we prioritize the production of high-quality bras and customer satisfaction. While we offer refunds in rare instances of errors on our end or issues with our bra, we have a zero-refund policy to protect our product quality and cover production costs. Please contact us if you require a refund as per our policy. Thank you for your understanding, and we look forward to continuing to serve you in comfort.
Cancellations
We understand that occasionally situations require a customer to cancel their order. We accept order cancellations for up to 5 hours after received. To cancel your order, please email info@bralisa.com and we will promptly process your refund and send you a confirmation. This policy allows us to fulfill orders in a timely manner.
