Purchasing Policies

Purchasing Policies

Shipping

BraLisa offers free, standard shipping with every domestic order via the US postal service. If you
would like to expedite your order, there is an additional $30.00 charge. BraLisa orders ship
within 1-5 business days from our warehouse in Santa Cruz, CA. Currently, we only ship to US
addresses. For international orders, please email us at info@bralisa.com for pricing.

Returns and Exchanges

Due to the intimate nature of our business, we do not accept returns or exchanges. But, if you have a concern with the BraLisa you received, please do not hesitate to email us at info@bralisa.com or call 831-704-7901.

Refunds

At BraLisa, we prioritize the production of high-quality bras and customer satisfaction. While we offer refunds in rare instances of errors on our end or issues with our bra, we have a zero-refund policy to protect our product quality and cover production costs. Please contact us if you require a refund as per our policy. Thank you for your understanding, and we look forward to continuing to serve you in comfort.

Cancellations

We understand that occasionally situations require a customer to cancel their order. We accept order cancellations for up to 5 hours after received. To cancel your order, please email info@bralisa.com and we will promptly process your refund and send you a confirmation. This policy allows us to fulfill orders in a timely manner.